摘要
You are the face of our customer experience approach and build deep Business and Scientific relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
About the Role
Major Accountabilities :
- To meet or exceed sales targets (market share/market share growth) within agreed budgets and timescales. Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer’s
- Achieve agreed contact, coverage and frequency targets through face to face and meetings and deliver agreed customer centric activities within operating budget.
- Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis.
- Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
Experience
- A degree in Pharmacy is required
- Minimum experience of 1 - 3 years in pharma specialty in Oncology.
- Specific experience in Breast Cancer is desirable.
- Knowledge of Pharma industry and its changing environment. Experience in Building Business relationships with KOL’s and HCs.
- Demonstrable high achiever mindset and translation this into actions
- Arabic and Fluency in English is a must.
#LI-Onsite
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? http://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
